Frequently Asked Questions

Find below answers to some of the frequently asked questions by our website visitors and users.

Can I use a freely downloaded template or theme for commercial work?

If you are using the template or theme for a client, we require you to get a premium license instead of downloading the free version. However, if this is for your personal site, you can use the free template for commericial gain such as placing ads as long as you are keeping the credit to TemplateFlip.com in the footer.

Can I re-sell or re-distribute your items on my site?

Absolutely not! Re-selling and re-ditribution of our items without our permission is strictly prohibited. You are however free to list our template/themes on your site and point the download link to the items from our site.

Is support provided when I buy a premium license for an item?

Yes, we provide support upto 6 months via e-mail. You can get in touch with us via support form with your support query. Please make sure to use the same e-mail that you used to buy the item for us to be able to locate your purchase.

Do you provide customization work or client services?

Unfortunately No. Due to our focus on providing best quality templates and themes, we are unable to provide customization works or custom template/themes at this time. However if you have a suggestion for a template or theme that you would want to see on this site, do send it to us.

I have other questions that were not listed here

Please get in touch using our contact form and we will be happy to resolve your query.